Thank you for choosing
GarotadoRio
🍋🟩
By using our website and making a purchase, you accept the following terms:
The prices you see on the website already include VAT at the applicable Portuguese legal rate.
We reserve the right to update prices at any time, but this will not affect orders already confirmed and paid.
The purchase process is completed when you receive our order confirmation by email.
We accept payments by debit/credit card and bank transfer. All transactions are secure.
See below for our approximate delivery times and shipping costs. Delivery times begin after the order is dispatched.
Mainland Portugal: Free on orders over €50. Delivery in 3-5 working days. Shipping cost €3.50
Portuguese Islands: Free on orders over €80. Delivery in 5-8 working days. Shipping cost €6.50
European Union: Delivery in 5-12 working days. Shipping cost €11.50
Rest of Europe: Delivery in 5-22 working days. Shipping cost €16.50
Brazil: Delivery in 12-40 working days. Times may vary due to customs. Shipping cost €19.50
International: Delivery in 12-80 working days. Times may vary depending on destination. Shipping cost €23.50
Risk for the products (such as damage or loss) passes to you when the order is delivered to the address you provided.
Our complete rules regarding returns and refunds are explained in detail on our Refund Policy page.
These rules, which include your legal right to cancel within 14 days and our extended 30-day policy, are an integral part of these Terms and Conditions. By completing a purchase, you confirm that you have read and accept them.
In addition to the right of return, your products have a legal warranty according to Portuguese law.
If a product has a manufacturing defect, contact us at garotadorio.official@gmail.com so we can resolve the situation appropriately.
The processing of your personal data is done with seriousness and security, in accordance with our Privacy Policy and GDPR.
By browsing our website, you also accept the use of cookies as described in that policy.
All content you see on our website (images, texts, logo, design) is property of Garota do Rio.
It cannot be copied, shared or used for commercial purposes without our prior written authorization.
First, we invite you to contact us directly to resolve any issue quickly and amicably.
You also have the right to submit your complaint to the Electronic Complaints Book (www.livroreclamacoes.pt) or to resort to a consumer arbitration center.
These Terms and Conditions are governed by Portuguese law.
